A633.2.3.RB_StevensEric

Find a company which reflects Morning Star and St Luke’s image of a Complex Adaptive System (CAS) and reflect in your blog what the implications are for you and your present organization (or any organization you are familiar with). Identify what you believe are appropriate actions to move your organization forward. When we look at the complex adaptive system in a sense of whether this is the way the future of organizations should go some may ask if this is truly the right path to take. The idea of flattening the hierarchy and allowing the employees to virtually run the company themselves through different high performance teams this may sound a little off base. The complexity science is made to be operated on the edge of chaos and the results that have been found have been beneficial for this type of management. With that being said the CAS is not saying that no one should be in charge of payroll, hiring, and firing. CAS is saying that when the need arises special teams form and handle specific issues that would move the organization forward. I work in the public sector of a government employer and when I read the CAS method I wonder if that would work in my job. The one thing that I can definitely say is that my agency still works under the Silo style of leadership where one person remains in constant control of the decisions the organization faces. The idea that the organization is very top heavy with administrators to say the least is true. For an agency of 5,000 we have over 400 administrators moving up from the line employee. In using the steps of the CAS Organization I can see that the organization as a whole can improve on how the current state of the organization is now and what direction the organization should head in. The flattening of the organizational chart dramatically would improve communication fron the bottom to the top and the flow of ideas and suggestions would be greatly improved. I think over a period of several years the transition of bottom up and top down dynamic can be achieved. With everything the slow implementation of change will cause less of a rejection from the embedded culture that is already in place.

A633.2.3.RB_StevensEric

Based on this week's reading, reflect on complexity science and theory in organizations and the butterfly effect (p.66). Identify 2 examples where “small changes yield large results” in your organization. What are the implication of complexity theory for you and your organization and how can you use this to drive improvements. The complexititey of organizations to run effectively and efficently often sounds like a small task once the organziation has set goals. In some workplaces the ideal that trying to balance the needs of the company and the needs of the employees sometimes seem it can be lost in the rift of time. Over time when the needs of one of or the other are forgotten to a degree or overlooked the chain reaction of events can be hard but not difficult to change. The introduction of complexity science in the leadership role of the organization introduces all aspect of the organization coming together for one goal or cause. Reflecting on what this means for an organization and how this theory of complexiity yet simple philosphy of management can for some challenge everything that they may have known or thought they knew about leadership. I for one can say that I have opened my eyes to the possibility that the complexity of leadership is not complex at all but simple. The merging of these ideals into one cascading effect which leads to the idea of the butterfly effect. With one simple change it can have a dramatic effect on the organization as a whole. I work in a field where changes are ever evolving because of court decisions, i.e. case law or changes in statutory law, or the method of operation. One change that we as a whole in the organization has experienced was one additional process of logging into our data base which the change was an added security feature. This simple change has dramatically changed the was we as an organization operates. This extra step has improved greater accountability of each employee to do the right thing. This change keeps employees on track and the effectiveness of the programs that run off of this added feature have improved with less errors or misuse of data. The second change is the addition of manpower to a unit that has caused a resonating effect throughout the entire organization. The addition of more employees which caused the workload of the organization to be more evenly spread out. The morale of the organization has improved and with this improvement come greater productivity.

A633.1.2RB_StevensEric

When I look back at the idea of what a leader's role is and how I view the leader it has changed over the past several years especially. My attitude toward leaders has changed greatly over the lifetime and especially the last several years. I have learned several valuable things over the past several years which I can say has come from experience and educational learning. I originally thought that leadership and management were relatively the same thing.The idea that a leader is a natural ability that some may have stated in the past and the thought that leadership cannot be taught. I do believe that leadership can be a tool that is taught with proper guidance and instruction. Leadership in my own perspective has changed for the reason that leaders are individuals who have a understanding of what the employees and fellow co-workers need and desire.

If we look back at what our grandparents experienced in leadership roles we can see a fundamental difference between what they had and what is happening today. The leader of yesteryear was the type of leader who led in more of an authoritative style and the directives that they issued were not second guessed. The leaders of today have become a team player and have developed a method of a sense of joint leadership corroboration with the workers and allowed the workers to have an active role in the leadership process. The leaders of today are looking for an immediate results and returns on the work that they are providing. The leaders of today have the technological advantage and they have an increased critical thinking ability as a whole. With that being said does that make the leaders of today better than our grandparents? The answer for me is no because the leaders 50 years ago were faced with different challenges and the technology that was at hand was different.

I believe this fundamental change has occurred because of the improvement in communication and technology. The increase in the educational opportunities that has become available to society has allowed many things to become transparent in the leadership role. The improvement of these has allowed the average worker to become more of a free thinker and want to become more involved in the decision making process. The idea of being an important part of the team has become a way of life in the workers of today. The Generation Y workers of today are looking for immediate acknowledgement or feedback on the work they have supplied. The Gen Y workers have a very focused ability to get the job done and they want it done now. The generation as a whole is more technological savvy then the baby boomers. This can be attributed to the culture of today.

The gap in the leadership of today can be attributed to conflicting ideas on how leadership should be defined. The definition of leaders can be interpreted several different ways according to the source you are researching. The market for leadership training and all the corners of the market so many people claim to have can be a reason why leadership quality can be identified. The leaders who are providing this training may use tactics that have not been fully tested and explored. With this lack of experience the curriculum and quality of training may have serious flaws.

A631.9.2.RB_StevensEric

                                                              A631.9.2.RB_StevensEric

The NeXT Company that Steven jobs started after his forced departure of the Apple Corporation was a great concept since he was instrumental in the start of Apple. Jobs in the video provided to me some insight on how he helped create Apple. Without a doubt Jobs was a very talented inventor and his ideas were revolutionary for his time. The concept of personal computers which can do many tasks in such a small piece of equipment was a marvel.

During the first retreat of the new company the atmosphere was positive and many great minds provided a lot of input into what they believed would be the key to success for the NeXT Company. Jobs I did notice were receptive to a lot of ideas on how to start the company in a similar way he started Apple.  The issue that immediately noticed during this meeting was not necessary the product but they seemed to fighting the clock. The focus on the 18 month time period until production seemed to be a sticking point for Jobs. I noticed that time and time again the ideal of the 18 month production period was a factor in the decision making of the majority of the people at the retreat. When the idea was approached that the 18 month time period that was a non-negotiable time frame it created a lot of stress in the meeting. I believe the outspoken gentleman was in charge of marketing and he suggested that maybe the company was trying to achieve the target too fast and that the company should possibly push the time frame to a later date maybe 24 months out. This idea was not received well y Chairman Jobs who immediately dismissed the idea. This was my first glimpse at the attitude Jobs was displaying. I’ll show them mentality was very apparent during this meeting. I was taken back at the revengeful type of attitude Jobs displayed toward Apple.

The second retreat showed the apparent stress of the members of the NeXT Company knowing that they were only six months away from the deadline. Jobs appeared to be very annoyed at the progress of the company and it showed.  The same festive mood of the company had changed to a finger pointing session where nobody wanted to accept the idea that maybe the deadline was not as feasible as they originally thought. Jobs I believed really felt threatened at this point and insisted on making the deadline at all costs. The members tried to convince Jobs that they needed more time but he would not have any of this. I believe this was the beginning of the end a year into the project. Jobs would of benefited with a slowed down process which he could of developed a more reliable product for his company.

A631.8.4.RB_StevensEric

                                                               A631.8.4.RB_StevensEric

When I took the personality test I was surprised at the outcome or the results of the test. I can say that about 95% accuracy I concur with the result which should that I have an ENJT type personality in which I am passionate with my convictions on certain topics. I do enjoy spending time alone and I like the peace and tranquility of being alone but at the same time I don’t mind being in a room with people. I was surprised that I have to admit at some of the famous people I shared my results with.

In looking at the way I am in not only my profession but also my personal life I can see why issues have come up the way they did in these past experiences. In looking at the test results and my own leadership abilities I can say that this appears to be a very useful tool on how I need to improve on certain area but I find these areas to be minor and few. I seem to be a people type leader who in what I have learn is strong in the Emotional Intelligence arena and I can see this can be used in my benefit.

I have always viewed myself as a leader who wouldn’t ask my subordinates to do something that I was not willing to do myself. I think that it is very important to lead by example and to become a role model for the officers or soldiers under me. I think this is a trait that I may have emulated from my own father watching him as I grew up and matured. I think that life experiences are things that define us but do not dominate us. I have had several bad life experiences that I feel changed me to be the person that I am today.

As a leader in my profession it is important that you have the ability to show compassion when needed. I do not think that a leader should follow the rules to the letter unless morally and ethically it is not right. I think the leader in law enforcement should be one that the subordinates under them should try and emulate to a certain degree to pull from this tool box and place some of what they have learned and apply it to their life experiences or decision making abilities.

A631.7.4.RB_StevensEric

                                                                 A631.7.4.RB_StevensEric

What I have learned in my studies of the Organizational Development (OD) Program has been fascinating. I have learned a great deal of what the OD practice means for organizations to survive in today’s world. I have been exposed to a unique idea of the OD process which I was unfamiliar with until taking this course and program. I have been in the public sector employment for about 13 years know and before that the military. My undergraduate degree was in Public Administration which was geared toward what I have learned over the years. The idea of the market and private sector was a relatively new area of study for me. I have had the pleasure thus far to become exposed to both side of the coin and have experience in the public and private sector. I was always told in my job and in my studies prior to this course that the philosophy has always been about how can we solve the problem with the least amount of resources available. I do understand that the public and private sector are managed differently but I feel that the public sector can take some lessons from the private sector in the OD transformation process.

When I think of the OD process in regards to whether it will or will not remain around for a short period I would say that if managed correctly it will remain around for years to come. I do feel that eventually it will be replaced by a newer and improved version with a different name. I can say the idea of this OD process being short lived is not something that will fade to the way side in a very short amount of time. I can’t say that the problem will last for 10 or 20 years but I do believe that the life of the OD program does directly correlate to the market and the needs of the organizations which need to be helped in these financial times. The OD practice does have a great effect in flattening the management   and improving the communication between the line workers and management. I believe that the empowering sense that the OD program provides is an great boost in the production and incentive of the organization as a whole.  The OD program to me seems to be the best solution for organizations in today’s world to achieve sustainability from competitors.

A631.6.4.RB_StevensEric

                                                                    A631.6.4.RB_StevensEric

When I looked at the videos I could see a difference in the leadership styles between McChyrstal and McInvale. The first differences were the type of leadership positions that each of the individuals were facing. But I also seen some similarities that each had brought to the table in regards to the situation that they were facing. McChrystal was facing more of a broader less personalized type of leadership due to him having people under him in 20 different countries. McInvale had a company where he was able to take a more hands on approach with the employees and become a face to face type leader.

I looked at McChrystal who came from a culture who already had strong cultural beliefs in the Rangers. This culture was one that was set and stable from the beginning because it was something that was taught and shared from day one of the training process. The fact that this was placed inside each member from day one gave McChrystal a sort of an advantage to get the team members on board with the ideas that he was trying to convey. He did mention that the ideas that he was brought up with were slightly different than what is actually happening today because of generational differences. In the end I believe that his leadership style worked effectively and the thought of failure was not an option nor did he expect that outcome. This showed that he had existing confidence in the people below him.

McInvale had different set of challenges since he was faced with the potentially devastating outcome if his leadership transformation did not work. He was faced with a weak culture where the members did not share the same vision as him-self. He had to bring in a sweeping change and personally take the lead in the change process and provide incentives for continued success. I believe this was the correct course of action based upon the members that he had working for him and this was the correct way to conduct this change.   McInvale stated that he offered various programs to get the sales staff on the same page and to teach them how to interact with the customers and follow up. With the development of the fitness program these allowed the employees to bond and get to know each other and to try and reach a common goal together.

I think that both of the leaders made the correct decision on how to manage their own respective forces and achieve the success with the desired results using different techniques.