Sunday, March 9, 2014

A632.8.3.RB_StevensEric



The decisions that I have made in the past considering the Cynefin Framework  and the methodology of the decision making skills have occurred on several instances where I have had to work through the issue. When you make decision using multiple contexts you have to be very careful not to misconstrue the method and meaning of your decision.  We have all maybe looked at the simple form of decision making and looked back to see if the question at hand has appeared in the past and what did we do to answer this problem.  As with any decision we cannot allow ourselves to become complacent with the same answer that we have done over and over. This may be a pitfall where the variables of the problem may have changed and we miss the warning signs. When these danger signs have been identified it is important that we ask and present this to our peers for review and suggestions.  It is very important to recognize when we are faced with a problem that we feel that may be beyond our capability to answer correctly or accurately.  When faced with this we need to outsource the issue to gain a fresh prospective on how we are going to handle this. Ultimately the final decision should remain with you since you are the one tasked to handle the issue. This can often lead into complex or chaotic type of situations where you cannot seem to find a solution to the problem. The command and control tactic may work in the short run but you can assure that this should not be a long term answer to the problem.  Remain fluid in this crisis and be ready to accept any suggestion from your peers since they may have a better idea. Don’t let pride or your ego get in the way of the correct decision.
I have faced this in the past with several decisions that I have made. The first instance is when I was supervising a squad where we responded to a call involving a missing person. I have handled many missing persons cases in the past but this call had several variables that I have not experienced before. The fact remained that I was not willing to let a junior officer take charge of the scene even though he response to the dilemma appeared to be the more prudent response. I thought of cutting corners to shave of the time on the call. Ultimately I conceded that his idea was the proper step to take and I allowed him to take over and handle the situation.
The second involved the training of a specific topic on active shooter response. The initial response that I had was to think that we have had several active shooting situations throughout this country and I would use these scenarios to base my training on. Upon closer analysis I quickly found that these specific scenarios had many differences. Even though the fundamental was the same the variables involved were not. I chose to maintain a fluid response to this training and see where the participants took the training. In essence the students trained themselves and I acted as a facilitator on this training and I was very pleased with the outcome.
The ways I feel this can improve my decision making are the fact that one I need to slow my thinking down. Two I need to look at the variables individually and   attempt to answer each variable. Three I looked at the methods that I was using to answers these issues and respond according to the issue. Four I need to gain more peer influence and not think that just because I am the supervisor it doesn’t mean I have all the answers. And finally I need to look at the way I break down the issue and try and gauge what my response is usually and anticipate changes to the variable and adapt to these changes.

Monday, March 3, 2014

A632.7.4.RB_StevensEric



The idea of stakeholder involvement is a process that many people use throughout their lives. The idea that you share information with a spouse in making a decision is an example of stakeholder influence in the final decision in the process. The idea of making a decision without some type of stakeholder help is rare. In our professional lives we look at decisions based upon consumer influence and the market. In other examples of stakeholder influence in the decision making process we must look at what is the gain of the consumer. This is very important in the business industry because that fact remains that you will not develop a product if there is no demand for this product. This can influence you decision in general and the manner in which you develop or make this product is another issue.
In personal finances this can occur in the form of saving money for that vacation for the family or the spouse. The end result would be how I can make this vacation occur. The advice from your spouse on how to save money throughout the year can be a very important aspect of any decision making. The idea of not eating out as often and eating at home can greatly reduce the cost of expenses throughout the year and this money can be used toward the goal of the vacation. By allowing the stakeholder aka the spouse in helping you achieve the savings needed for vacation can empower them to come to an agreement in how we should save to take the vacation. Another way is allowing the stakeholder to come up with ideas on how we can save and the process in which we achieve this goal. The decision that we made allowed us to cut back on eating out over a year and half and we applied these savings to a vacation account with a travel agent. This allowed us to save approximately $1,500 over the year and half and the trip to Europe cost us $1,000 in the end for a 10 day all-expense paid vacation which was paid off with tax return money.
This allowed me to learn that I could save money and eat healthier in the end. The fact remains that I can use this to my advantage and takes a vacation to a dream destination every two years. This financial planning can be used in the future to other alternatives such as a purchase of a new vehicle.

Saturday, February 22, 2014

A632.6.3.RB_StevensEric



When I looked at this assignment I immediately thought of a situation where I was faced with the issue of increasing child support wanted by the ex-wife. Looking at the ten principles of new thinking I immediately think to myself, where was these principles a year and half ago? The fact remains that I did take these principles and approached this situation with this frame of mind, at the old thinking.
The first issue that I had was the fact that I didn’t communicate my side of the negotiations effectively and my response was to get the lawyers involved. I take blame to part of the problem because she did try and hold open dialogue and this got me now where except attorney fees and increased child support. The issue that was faced was an increase of $150 to $175 a month in child support which I thought was crazy. In the end the increase included a $1,000 dollar attorney bill and an increase of $425 a month. So in the end I lost the battle when I was so engrained in fighting this battle that I lost sight of the big picture. The children should have been the concern all along not the fact that I wanted to win a battle against the ex-wife. This taught me a very valuable lesson where I fostered conflict, and I postured from the start in my response to this issue.  
Looking at the new way of thinking if these principles would have been used the fact remain that my relationship as strained as it was could have gotten better instead of worse.  This would of cost the entire change in child support cost to go from the initial $1000 to $55 in filing fees and the support going from $950 to $700. I know I didn’t major in economics but this would have been a win for both sides instead this cost me dearly not only financially but in our relationship. If I could do this all over again things would have changed. I learned not to jump to immediate conclusions based upon feelings of the past.

Wednesday, February 19, 2014

A632.5.5.RB_StevensEric



                                                            A632.5.5.RB_StevensEric
Looking back at the brain exercise I was surprised at the way I responded in the values, family, and compassion. The idea that many of these traits were very similar made me look at what exactly does this mean for me. The 3 different examples that I used made me sit back and realize that I share many of the same traits that my parents do. This wasn’t a complete surprise but when I had to use the pro v con approach and what exactly would cause them to change that did in fact surprise me.
I understand that I have a strong moral background and that most of my decisions are based upon these morals and beliefs because of the way I was raised. The influence of the family and my religious beliefs seem to be a dominant aspect of this approach. I did find it rather interesting that I would change these beliefs if the situation suited my needs to advance my decision making.  The ideal of trading a value to gain an advantage was surprising but the thought process of achieving this goal in my line of work understood. The idea that I would have to give up a belief or a value in order to maintain the safety of myself or others I completely understood.
The fact that many people do not like to change the person who they grew up to be is without question one where they have to adapt to their surrounding or they will be left behind. Incorporate America this is common in order to advance yourself and standout. The person who normally would have let an idea be shared and not take credit for being the author of this idea is seen. If the person does not stand up and look out for them they will not be noticed and the person taking credit will advance. I found this very interesting and I can understand why people behave the way they do because of the faults of mankind.

Sunday, February 9, 2014

A632.4.5.RB_StevensEric



Reflect on deceptions in negotiations and describe four ways to evaluate information during negotiations. Relate an example of a recent negotiation in which you have been misled and one in which you may have overstated a claim; define how far you would be willing to go to leverage your position.

Looking at the negotiations that I have been part of and how the negotiations that I was involved in and how I was misled and how I overstated a situation is interesting.  Deception in negotiations is something that is all too common tactics in a majority of any negotiations. The though process that they do not want to reveal all their cards too soon to the other party is a common occurrence. The off set of expounding on a certain issue that you as a negotiator may or may not have is something that is an everyday practice in some negotiations.
Recently I went to by a car for my wife at a local car dealership. I have had many cars over the years and I always hate going into car dealerships and haggling over these car prices. I had $7,200 cash and I wanted to by a car outright and walk out of the door accomplishing two things. First I have a paid off car and second to know that I won and I did not have a car payment. I walked into the dealership with my cash in my pocket and I said I was a car that costs about $6,000 and I won’t pay a penny more. Well I found a 2004 Nissan that I thought would fit the bill so the negotiations began. The first question they asked is what is the highest you will go. I told them $6,200 and I immediately realized the mistake since I had told then before I wouldn’t pay $6,000 on a car. The salesman immediately said the car was $6.500 cash. I knew that I was in trouble right out of the gate and I had revealed my cards way too early. After a lengthy negotiation process the dealership said they could not sell the car cheaper than $7,400 dollars since the vehicle needed some work and they were willing to flip the bill. I played hardball and after 3 hours of going back and forth I got up and left. The sales manager came out into the parking lot after me and said that his final deal was $7.100. I told him I would give him $7,000 cash out the door and we came to an agreement. After this I realized me great negotiation skills were not so great since I went from $6,000 I would pay a penny more to handing them $7,000 and me walking out the door with $200.

If I could go back to the original negotiation I would have downplayed the money that I had and got up earlier and walked away which I am sure would have saved me more money. Valuable negotiation lesson learned.  I would of evaluated the non-verbal cues, the verbal cues, the body language, and the hesitation of information from the salesperson after certain questions were asked.